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Terms of use

Please read this policy carefully before using this website

What is our Terms of Use Policy?

The terms of Use Policy (“Terms”) tell you the important things for you to consider when using our website (our “Website”). Use of our site includes accessing, browsing or registering to use our site.

About us is a website operated by Connexus Group (company number 10705026) and is registered as a company in England and Wales, with our registered address at 1210 Centre Park Square, Warrington, Cheshire, WA1 1RU (“Connexus”, “we”, “us”, “our”). Lawshield is part of the Connexus Group. For more information about the Connexus Group, please visit

Lawshield is authorised and regulated by the Financial Conduct Authority (“FCA”) under FCA reference number 306793. Details of Lawshield’s FCA authorisation can be found on the FCA Register

If you have any queries about these Terms, or any questions about our relationship with you, please Contact Us .

By using our Website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our Website.

We recommend that you download or print a copy of these Terms for future reference.

Our Website is made available to you free of charge and is intended to be used for non-commercial purposes only. This means our Website is intended solely for your personal use or to be used by your business to seek a product for the purposes of that business.

We may suspend, withdraw or restrict the availability of all or any part of our Website for business and operational reasons e.g. if we need to make updates or amendments to our Website. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that anyone who accesses our Website through your Internet connection, is aware of these Terms and complies with them.

Other terms that may apply to you

These Terms must also be read alongside the following additional terms and conditions, which also apply to your use of our Website:

  • Our Privacy Policy which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Cookie Policy which sets out information about the cookies on our Website and how to clear them from your computer.

Changes to these Terms and our Website

We amend these Terms from time to time. Every time you wish to use our Website, please check these Terms to ensure you understand the terms that apply at that time.

We may update and change our Website from time to time to reflect changes to our products, the needs of our Website users and our business priorities.

Website access

Our Website is designed to be used by people residing in the United Kingdom only. We do not represent that content available on or through our Website is appropriate for use in other locations.

Our Trademarks

All names, logos, trademarks and images on our Website belong to Lawshield or any applicable third party. Nothing on this Website shall grant you or any person a licence or right to use the names, logos, trademarks and images on our Website, without the prior written consent of Lawshield or the applicable third party.

Intellectual property rights

We, or our licensors (including our insurer partners), are the owners of all intellectual property rights, including copyright laws, in the content of our Website, unless we have stated otherwise.

You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text from our Website.

Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.

If you print off, copy or download any part of our Website in breach of these Terms, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our Products and Services

Our Website provides information about our various insurance products and insurance broking services. Please note, the content of our Website, including any quotations provided by us, are not intended to be binding, and nothing on this Website is intended to be an offer by us to sell those products and services.

When you make a request to purchase a product or service from Lawshield, you are making an offer, which we then may accept or reject. If your offer is accepted by us, you will receive confirmation of that acceptance through our confirmation of purchase which may be by telephone, email or post.

The information provided on our Website may not be a full description of the products and services we provide. You will find full descriptions of the services and products, including terms, conditions and exclusions, in the policy documents you receive via your online account or by post, when you purchase a product or service from us.

You are solely responsible for ensuring that all information you provide is accurate and complete and that any products you purchase on our Website are suitable for your needs.


We will aim to provide you with the best possible service. Should you at any time be unhappy with the service we provide to you, we would like you to tell us why. If you have any complaints or comments about our services, please let us know. How to make a complaint

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

loss of profits, sales, business, or revenue;

  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability if we agree to provide you with the finance to purchase a motor vehicle. Such limitations and exclusions will be set out in the agreement we provide you.


We do not guarantee that our Website will be secure or free from bugs, errors or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software or service.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


In the event that you breach any of these Terms, and we decide not to take immediate action against you at that time, we may still later enforce our rights and remedies in respect of the breach by you.

Which country’s laws apply to any disputes?
These Terms are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction of any disputes arising from these Terms.

Thank you for visiting our site.