Helping insurance providers deliver more.

For over 25 years we have delivered market-leading legal expenses and claims management services to insurers, brokers, MGAs, intermediaries, and affinity groups.

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Our products

From legal expenses to commercial and personal lines, complement and enhance your product offering, the easy way.

Our services

We provide award-winning, flexible solutions, from FNOL to full claims handling and everything in between.

Our systems

Tailored to your requirements, we continually adapt our technology to provide market-leading systems you can rely on.

Our people

A dedicated team are at the heart of what we do. We’re committed to building meaningful business relationships, that last.

Bespoke systems designed around your business.

Choosing the right services for your organisation is never easy. At Lawshield we develop bespoke solutions which integrate seamlessly with your existing infrastructure and minimise labour-intensive processes such as re-keying risk data

Whatever the requirement, we take the headache out of providing and administering legal expenses products to your customers, including options to:

Embed Lawshield products into your current customer journey and policy wordings
Access our Motor Legal Expenses product via the Acturis marketplace.
Report and track claims online with clear, informative MI.

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Webinars & Training

We pride ourselves on our collaborative way of working and we know from experience that knowledge sharing and education is key to long-term business relationships. In recent years we have delivered a number of training events and webinars both in partnership with industry organisations such as the Managing General Agents' Association and direct to our B2B customers. The topics we have covered range from the impact of new legislation on the claims market right through to ways of mitigating the risk of fraud in claims.

Our Clients

I am happy to confirm that since 2006, Chubb have partnered with Lawshield/Connexus for the handling of certain aspects of our Motor claims. We have also used the services of PCH to provide hire cars to our policyholders over the same duration. We have always been pleased with the levels of service provided and have recently extended the current arrangement for a further period.

Steven Walters ACII, ACILA, AVP

UK & Ireland Property Claims Manager, Chubb Insurance

I have used the service of Lawshield since July 2006 for Motor Legal Expenses service and also for handling certain aspects of our motor claims. During that time, they have met and often exceeded our demanding service level expectations and have proved to be very professional and diligent. The staff are extremely knowledgeable and provide a consistently high level of service. I am delighted that I am is able to continue our partnership with them.

Simon Mobey

Global Head of AXA XL's Private Client division XL Catlin

We have been using PCH/Connexus for over 10 years and we have had a great service… the low complaint ratio speaks for itself.

Andrew Sellers

Group Head of Claims Supplier Management Hiscox Group

Delta Corporate have used Connexus Group of Companies as our dedicated motor claims Management Team for just over 2 years. Connexus offer a bespoke and comprehensive motor claims management solution, which caters for all types of motor claim and is delivered with the joint benefit of their Legal Expenses policy running alongside. Service levels have met the high standards required by Delta Corporate to ensure the best interests of our Clients are catered for. A principal benefit of service, is that Connexus provide ourselves with remote access to Clients claims record via ‘File View’

Nigel Mather

UK & Ireland Property Claims Manager, Chubb Insurance

We have worked with Lawshield for several years, their knowledgeable team always provide a 5 star service to us and our clients.

Robin Harman

UK Operations Director

We have used Lawshield as our dedicated motor claims management team for over 10 years. Service levels meet the high standards required by Towergate Cambridge, Towergate Felixstowe and Towergate Equine, and we have such a high level of confidence in using their service that we direct all motor-related claims from customers immediately to them

Charles Green

Operations Director